3 Ways to Create Personal Preference with Colour
This blog post has been contributed by Steve Jackson, executive director, SGK.
The influence of colour on our daily choices is undeniable. Understanding the role and importance of colour in the world of consumers and how colour is shaping the future of brands and packaging helps us to better understand, attract, and connect to our ideal customers.
To understand the use of colour in retail, we need to know how the retail experience impacts the consumer and how the current spectrum of colour came into being.
WATCH: For the Love of Colour
In the past, fewer products and packaging types meant there were fewer colours to play with on the packaging. As competition steadily increased, there was an eruption of brands, resulting in availability of wide range of similar products in each category. The competition for brand identification expanded the colour palette, bringing more colours to the retail store.
Below, we’ve outlined three ways to ensure the colours used on packaging are relevant to consumers.
Maintain consistent colour and identity.
Each shade resonates with consumers at a unique level. In the world of branding, the use of colour improves brand recognition and customers make a subconscious assessment about brands within 90-seconds of initial viewing.
International brands such as Coca-Cola, Pepsi & Cadbury have made their mark in the industry by maintaining a consistent brand colour throughout all the brand marketing collateral, from logo to OOH advertisements.
According to a survey conducted by Reboot, colour increases brand recognition by 80%, which is reciprocated by many influential brands. In the instance of Coca-Cola and Pepsi, both brands produce the same product. But only when the product is packaged under the respective brand colour, consumers automatically recall the brand. Brand recognition retains the memory in brain and subconsciously that brand now becomes a personal preference when a customer is making a repeat purchase.
Adapt to geographical locations and culture.
85% of grocery shoppers cite colour as their primary reason for buying a particular product, therefore brands must follow their colour palette to maintain a consistent brand perception. Colour is the cue that is used by the brain to help identify and make predictions about the products such as taste and flavour.
Colour creates a psychological expectation or associates a particular flavour with a specific packaging colour. For instance, in the APAC region, a yellow bag of chips is immediately associated with cheese flavour, while the pink coloured bag is associated with salt and vinegar flavour.
However, packaging colours are also influenced by the brand’s target geographical location and culture, giving rise to different expectations. Taking chips pack as an example again, while the pink coloured bag of chips is generally associated with salt and vinegar flavour in APAC, it is linked to prawn cocktail flavour in the UK. The difference of flavour for the packaging of the same colour reflects the nature of the individual market’s recognised palette.
Create emotional connections with taste perceptions.
Colour can both mirror and influence our emotions. It can affect how shoppers feel about a product or brand. Brand colour can evoke strong emotional associations and also influence taste perceptions. We are often triggered to imagine the taste of the food before our taste buds get a chance. This can predetermine how we will perceive the taste and flavour of the product to be.
In the case of 7UP, customers reported an expected lemon & lime taste for the regular 7UP packaging. Upon enhancing the colour of the packaging by adding 15% more yellow to the green on the 7UP packaging, consumers reported that it has a stronger lemon & lime flavour before the drink is tasted. Modifying the colour on packaging impacts the perception and can psychologically influence customers to perceive its taste differently.
Evolving customers and their needs spills over to the type of colours used by brands. Now more than ever, colour is heavily influenced by the lifestyle, gender, culture, social interaction, social channels, globally trending issues and personal interests.
Colour palettes are gaining more extensive vocabulary to match the growing needs of consumers. It is paramount for brands to maximise colours to create an impact and help the shoppers to locate them, simplify customers choice, be distinguishable amongst other brands and educate customers with the right brand messaging.
About Steve Jackson: Steve, has been with SGK since 2003, moving to Australia in 2012. He has wealth of experience working with global, regional and local brands from Coca-Cola, Mars, GSK, Nestle, Kraft Heinz, Mondelez and Woolworths to name a few.
Steve leads the SGK Australia and New Zealand business based in Sydney and Melbourne, encompassing the creative business under its ANTHEM brand and its deployment and production figurehead SCHAWK.
6 Ways Structural Design Can Transform Your Brand
Whether brands are looking for bottle design, carton design, pop displays, product design, luxury packaging, sustainable packaging, or pack innovations, they are most likely going to start with a structural design approach.
In our recent BrandSquare webinar, Tim James, senior director of structural packaging and innovation at Anthem Worldwide, offers his take on how to leverage consumer insights to guide and steer innovative structural design packaging that transforms brands.
Watch the entire webinar here: Structural Packaging 101: Insight Driven Innovation
From rough sketches to visualization, 3D prototyping to mockups, structural design can offer the following benefits to brands:
Build brand equity. When you think of all the brands that you love — the ones that you’ve grown up with and use on a daily basis, often we think of very familiar forms and shapes. These shapes give brands an ownable look and feel and acts as a differentiator to other brands on-shelf.
“Structural design goes beyond the package to create beautiful displays.” – Tim James
Create a more sustainable package. Sustainable packaging is increasingly becoming more popular on a brand’s criteria list. Recently, Coca-Cola explained its commitment to sustainable packaging in an interview with Packaging Digest. With a focus on partnering with new technologies and organizations to move them forward, a goal of reducing their carbon footprint is becoming more of a reality, with their introduction of the 100% plant-based PlantBottle. This is a fully recyclable PET package that minimizes their impact on the environment — from design to sourcing and recovery.
Add manufacturing efficiencies. Working from the previous point, in some cases, sustainable packaging also helps to reduce manufacturing costs. Ease of distribution and speed to market is another piece of criteria many brands are looking for with their structural design strategy.
Improve handling/function of the package. Oftentimes, it is beneficial to see and experience prototypes in 3D to better understand how the package will function. This helps to guide the storytelling process.
By providing prototypes to customer groups through events, like consumer workshops, brands and design teams can collect feedback before a product launch. This approach enables emotional connections with the packaging and encourages communication regarding consumer pain-points.
“You need to be able to try things and experiment very early on.” – Tim James
Stand out over the competition. A unique structural design or 3D enhancements to an existing structure can help give a brand the unique characteristics that it needs to stand out on shelf from the competition. It’s important to begin with an understanding of what is already available on the market in the direct competitive landscape.
Create innovative packaging solutions. When a brand launches a new product, sometimes the goal is for the packaging to look different from other products. With innovative approaches, brands can use structural design to create unique ways to stand out from the rest. To succeed in producing an innovative packaging solution, design teams must first look at the following:
- Category landscape
- Trends and inspiration
- Category innovations
With this approach, design teams are able to pull consumer and industry insight to deliver products that solve consumer pain-points and excel the brand forward.
So, how do we put it all together to create beautiful structural design?
To get there, one of the first things design teams must accomplish is a category audit and observation — not just consumer observation, but also technical audits to understand the different manufacturing issues and constraints.
Collecting consumer insights prior to the design process is key as these are the factors in which designs are based upon. Then comes category audits — looking deeper into trends and finding new innovations and inspirations in packaging.
For more information on how structural design can help your brand, contact Tim James.
For more insights on enhancing your packaging initiatives, download: RGB Printing Brings Spectacular Visual Possibilities to Packaging
Disruptive to Functional: How Packaging Will Evolve in 2017
Packaging functionality is becoming increasingly important to consumers. While they don’t mind being entertained, it’s crucial for brands to understand the difference between disruptive packaging and solutions-based, functional packaging and how each provides value to consumers.
It's important to determine which solution will create emotional differentiation on-shelf and reflect what speaks to the consumers. For example, today’s consumers hold a lot of information, and when they go shopping, they already know many attributes regarding the products they buy. With that, it is very important for brands to leverage packaging to ensure that when the consumer is in-store deciding between products, that the packaging truly speaks to them and provides the brand message.
Disruptive packaging. Packaging has become a key component to creating memorable purchase and use experiences — building brand awareness and driving brand loyalty. The package design has become dominated by the need for brand recognition and variant identification and information. With that, consumers are increasingly looking for brands to entertain and engage them.
Retailers’ over-emphasis on speed, convenience, and price has led consumers to crave experiences — forcing brands to set even higher standards for creativity and fluidity. Now, brands must capture their audience’s attention while at the same time inserting themselves seamlessly into their lives. Attention is precious, so give consumers an incentive to spend time with you. Extend beyond novelty but asking yourself: Is your campaign helpful? Surprising? Does it give your audience something to do, smile or think about?
Functional packaging. While packaging’s ability to maintain freshness is paramount, the ability to easily open packaging is a key functional attribute consumers are looking for. Utility is also very important to modern consumers — being able to reuse or repurpose the package. Packaging that has the ability to be recycled is equally important.
Consumers want to see the added value and benefit for the price they pay. In fact, according to Mintel, 81% of US consumers indicate it’s important for all packaging to offer some additional functional benefit, and that benefit can be the deciding factor when it comes to purchasing decisions. So, for a brand that addresses food waste prevention as a priority, solutions-based packaging allows consumers to use ever last bit of the product, reducing their overall spend on frequently-used products.
When Aptar Food + Beverage partnered with Daisy Sour Cream to create the Daisy Squeeze-Flexible pouch, its inverted, wedge-shaped pouch with an innovative flip-top dispensing closure helped eliminate risks of contamination from dirty utensils, minimizes wasted product and provides an easy-to-control and drip free dispensing system, all while fitting easily into refrigerator doors for easy access. All benefits for the consumer.
Daisy Squeeze represents an outstanding accomplishment in structural packaging innovation and branding, as the pouch graphics mirror those of the former rigid container, which makes the conversion easy for consumers, as they don’t have to hunt for their favorite brand. Its unique combination of format and design, an easy-to-dispense concept, and minimization of material usage makes it a real standout in consumer food packaging.
Combining the two. According to Mintel, there is still a lack of standardized definitions for smart, active, intelligent, and even mobile-enabled packaging. However, mobile-enabled packaging is making clear and measurable connections with consumers, whilst active packaging technologies promise novel product benefits.
Smart and intelligent packaging use an electronic or mechanical trigger and typically presents and audible or visual signal that captures the consumers attention, indicating a consumer’s action and reaction. This presents an opportunity for engagement and offers a conversation between people, brands, and objects, enhancing consumers’ experience with products.
Active packaging usually means having active functions beyond the inert passive containment and protection of the product. For example, the insignia change label delivers an added layer of consumer purchasing or use confidence, in that the label can prevent a purchase or warn against consumption of a spoiled product.
Once the consumer opens the package, the label is activated and the circle in the middle will change color depending on how much longer shelf life it has. Another great example of active packaging is smart medication packaging systems, where the consumer is notified via smart device when medication has been taken. This not only responds to consumer’s need to engage with the brand, but also addresses the need for ease of use and safety.
While solutions-based packaging favors functionality over fun, don’t forget that we all like to be entertained. The intersection of functionality and such attributes as smart and active packaging can be the sweet spot for bridging the innovation gap.
This year, think to the future. Will packaging soon become another touchscreen in our lives — with similar capabilities of a smartphone or tablet? With access to additional product information, suggested products, and ability to reorder without stepping foot in-store? Maybe not in 2017, but this may be where the future of packaging is heading.
To see what other trends 2017 holds for the packaging industry, visit Mintel’s 2017 Global Packaging Trends Report
The FDA Nutrition Label Update is Your Opportunity to Gain a Competitive Brand Advantage
For more than two decades, the FDA Nutrition Label has been an icon of informed choice for shoppers. Now, the label has been updated to reflect the latest nutrition science and more realistic serving sizes.
CPG brands must comply with the new requirements by July 26, 2018. Are you ready? Even more important, do you regard the label update as a burden or an opportunity?
Get the latest issue of Patterns and get seven tips for streamlining compliance while also claiming a competitive brand advantage on the shelf. For this and six more articles from SGK’s global marketing experts, read Strategies for Growth: Making Change Work to Your Brand’s Advantage. Download the full Patterns report now.
The Connected Package: The Next Generation in Brand Efficiency, Interaction and Appeal
Since the beginning, the primary purpose of packaging has always been to create brand appeal. But in recent years, a secondary purpose has become just as important: Conveying information.
These two functions are increasingly at odds, as barcodes, QR codes and copy-heavy product details competing for space against package design. What if all that information could be linked from an easily scanned watermark embedded invisibly within the design itself?
Welcome to the new connected package. Learn about it in our latest issue of Patterns.
For this and four more articles from SGK’s global marketing experts, read Making Connections: Brand Insights from Around the World.
Navigating the Way to Structural Packaging Innovation
You may have good financial and logistical reasons for redesigning your package – for example, from a rigid bottle to a flexible pouch. But you need to give consumers good reasons to embrace the new package. You also need to give manufacturers good reasons to produce it.
You’ve built a lot of brand equity into your current packaging. If you’re thinking about a structural redesign, read this new article from SGK to learn best practices for avoiding risks and fostering even greater loyalty when your new package hits the shelves.
For this and four more articles on improving brand performance from concept to consumer, read the complete Patterns report, Innovation Everywhere. Download Patterns, Issue 1, 2015.
4 Tips For Navigating Your Way To Structural Packaging Innovation
In Greek mythology, Scylla is a six-headed sea monster that eats sailors who sail too close. Charybdis is a whirlpool capable of swallowing your ship whole. The only problem is, you have to sail right between Scylla and Charybdis to discover what’s beyond.
Getting to a new place with your packaging can be a lot like that. On one side if your new package doesn’t retain the identity and appeal of the old one – plus meaningful advantages – unhappy consumers can bite you. On the other side, if manufacturers can’t or won’t retool to produce it, your new package could be sunk before it even reaches the shelf.
Some brands avoid risk and try to chart a safe course. As you can imagine, they’re unlikely to get any further than they’ve already come. Other brands brave the journey of structural innovation, only to be done in by entrenched consumers and manufacturers.
But heroic brands find a way through to the future. Here are four tips for navigating your way to structural packaging innovation.
1. They make flexibility an advantage.
The most notable packaging innovation in the last ten years has been the rise of flexible solutions across a wide variety of product categories. Flexible pouches can lower material requirements and reduce energy, printing, transportation and other costs.
But what happens to the brand equity you’ve built into a rigid bottle – that iconic shape, its familiar usability, the feeling that it belongs there, on the store shelf and in the shopper’s home? A classic example of this is baby food. When moms saw the familiar glass jar replaced by flexible pouches in the store, they immediately realized the advantages of a package that’s safer, easier to carry, less messy, and even more enjoyable for baby. For the purpose of feeding babies, the new flexible package was inherently more attractive to shoppers than the old glass jar.
2. They bring consumers into the design process.
Ideally, shoppers should recognize your brand in-store, immediately understand the functional benefits of your new package, try it, and never miss the old bottle when they realize how much better your new pouch fits their lives. To make sure that happens you need to get actual consumers involved as early as possible in the product development process.
3. They fail faster and better.
When you observe consumers using prototypes the same way they’d use the product at home, you can quickly see where you’re missing the mark, develop new prototypes and test again. Doing this allows you to identify risks and chart a better course. Rinse and repeat until you have a flexible package people are excited about using, with no reservations.
4. They’re not afraid to set sail.
Heroic brands are not afraid of their customers. After all, customers aren’t six-headed monsters. Learn from that attitude and let your customers help you. Don’t be afraid of your manufacturer. They’re not an unalterable whirlpool. Get in there and see if you can change the manufacturing flow just enough to make a difference for your brand.
Brand change always involves risk, but the bigger risk is not changing at all. To discover your structural packaging innovation, with confidence, get everyone on board and set sail.
Download Patterns Issue 1 2015: Innovation Everywhere for more insight from Tim James, Senior Director of Industrial Design and Innovation at Anthem, part of our brand development group.
Bridging the Innovation Gap: Functional vs. Disruptive Packaging
Form follows function. That seems simple enough if you’re designing packages to serve the typical functions of containing the product and catching the shopper’s eye. But have you taken the time to consider all the functional possibilities for making your product easier to use, more effective, more delightful? What form might your new packaging take?
In an all-new BrandSquare webinar, Viktorija Gnatoka, Global Packaging Analyst at Mintel, will help you envision your next smart, hard-working package. She'll share innovative examples from around the world that will get you thinking in fresh ways about every package your encounter. How can packaging do more? How can it meet unimagined needs? How can it connect better with consumers?
Gather your colleagues and join us for Bridging the Innovation Gap: Functional vs. Disruptive Packaging on Thursday, February 19, 2015 at 1pm ET. Bring your curiosity and questions to this free webinar. Register now!
About Viktorija Gnatoka:
In her role as global packaging analyst at Mintel, Viktorija Gnatoka is a compelling presenter with deep insight into the possibilities for packaging to transform a brand. She holds an MBA in Marketing and has more than five years of international experience in product packaging and design, with an emphasis on private label.
Viktorija has worked with retailers and suppliers in European and North American markets to develop strategies for packaging, marketing and private brand promotion. She has also helped shepherd many branding and packaging projects from concept to shelf in the retail environment. Viktorija’s insights appear in Beauty Packaging Magazine, Package Design and other prominent trade publications.
Beyond The Label: 6 Steps To Turn FLMA Into Competitive Advantage For Your Brand
The Food Label Modernization Act (FLMA), which is set to be finalized in early 2016, represents a fantastic opportunity for brands to gain a competitive advantage, says Bruce Levinson, VP of Client Engagement at SGK.
FLMA is about way more than just a label change and that’s because the root cause of the FLMA legislation is not political; it is consumer-driven. There is a groundswell need for greater transparency and education in the food industry, Bruce explained in his latest BrandSquare Live Session. Simply put, consumers are looking to make more informed decisions about the food they buy for their families.
Here are six ideas you should start considering now, to be better prepared for the upcoming label change.
1. Know what consumers expect from your brand.
Take time to uncover critical insights around the role of your brand and your category in the life of your consumers. A few thought starters are: Does your brand provide basic nourishment or indulgence? How involved is your shopper in reading labels? Is this consistent for all retail channels? How do consumers think of your competition regarding health and wellness?
2. Anticipate changes to serving sizes.
Ask “what if” serving sizes changed to reflect consumption. If this happened, how would consumers likely respond? What current claims would need to change? What education would be required for retailers, shoppers and consumers? What would put you at a competitive edge? More importantly, think about what information would be most credible and compelling to consumers. This will give you the best chance to win in your category.
3. Seize competitive advantage.
Use FLMA as an opportunity to take bold, decisive action. This might mean reformulating an existing product to better align with consumer expectations or needs. Or it could be time to consider repackaging your existing product to promote more responsible consumption behavior. New product innovation could also deliver better-for-you mixes, have fewer ingredients and tap into how consumers may respond to new visibility about the nutritional value of your category.
4. Understand your true design equities and assets.
If the Nutrition Facts box grows in size, this might require you to reposition packaging artwork, which could present a design challenge. The time to evaluate what elements are critical to keep and which have some leeway is now! Consider which elements are critical to maintain no matter what, and on the flip side, which elements can you afford to change or move?
5. Touch packaging only once.
Make every touch count! This piece of advice is really about determining which other design changes should be made while you are touching the nutrition label. Likewise, coordinate label changes at the same time as any planned redesigns. Don’t design it twice in the 2-year compliance window. The same goes for POS material, shippers and any secondary packaging.
6. Assemble the right cross-functional team.
This sounds obvious but coordinating all the components and stakeholders requires an informed, agile and experienced team. Assemble the right people now so that you can begin planning. The right team will help you conduct an impact audit, define processes, assign task owners, establish governance, estimating budget requirements and formalize success metrics.
FLMA is a great chance for prepared brands to turn a discontinuous market event into competitive advantage. Winners will think beyond the label and plan for changes that meet consumers’ need for better, more transparent labeling. Watch Bruce Levinson’s BrandSquare webinar: How to Turn FLMA Into Your Competitive Advantage on YouTube.
Visit Schawk’s Label Central for everything you need to know about the upcoming nutrition facts label update.
Uncovering Packaging Opportunities in Today’s Digitally-Managed Home
As marketers, we need to think of packaging in all the ways shoppers and consumers experience a brand, says Eric Ashworth, President at SGK.
Having worked with hundreds of CPG brands over the course of his 24-year career in the brand and product development field, Eric says brands owe it to themselves to leverage product packaging to create unique, memorable experiences for online shoppers. Doing so will nurture true brand loyalty and recognition, he said in a recent interview with Canadian Packaging magazine.
Eric, a keynote speaker at this year’s “A Day in the Life” Symposium hosted by Packaging Consortium Sept. 30 – Oct. 2 in Toronto, is passionate about staying ahead of the curve. His keynote will examine the impending deconstruction of the traditional retail environment and its implications for package structure, design, messaging and supply chain.
According to Eric, the heart of the conversation is encouraging brands to take advantage of their existing physical packaging to do a better job of selling products online, while also fulfilling the promise that this product makes once it reaches the consumer’s home—all done outside of the traditional retail environment.
“Not only will that differentiate you from competition, but it will more importantly help you create a path and a vision for how your brands can evolve their packaging going forward, knowing that this online channel will only continue to grow,” he said.
Stay tuned for more insight on thinking “online first” for packaging and other retail trends driving innovation.
For those attending PAC’s “A Day in the Life” Symposium, we look forward to seeing you next week!